How CareMov Works
CareMov is not a traditional courier service. We are a direct marketplace connecting you with verified independent London drivers who compete for your delivery.
From Request to Delivery in 5 Steps
Customer Submits Request
Tell CareMov what needs delivering, your London pickup and destination, and any specific access notes (floor number, lift, stairs). Takes under 2 minutes.
Drivers Compete & Submit Bids
Verified London couriers within your radius are notified. They review the requirements and submit their best fixed price and arrival ETA.
Marketplace Selects Top 3 Best Bids
Our intelligent ranking engine evaluates all bids based on competitive pricing, verified driver ratings, and fastest pickup speed to identify the top 3 options.
Customer Selects Preferred Driver
Compare driver profiles, van types, and ratings with full transparency. Accept the driver that fits your budget and schedule.
Secure Delivery & OTP Proof
Track progress in real time. Payment is held safely in escrow until the recipient provides the unique delivery PIN, ensuring 100% peace of mind.
How We Compare
| Feature | CareMov Marketplace | Traditional Couriers | Ride-Hail Apps |
|---|---|---|---|
| Pricing Model | ✓ Competitive bidding by drivers (fair marketplace prices) | Fixed high markups & hidden fuel surcharges | Surge pricing algorithm controlled by company |
| Driver Selection | ✓ You choose from the top 3 best rated drivers | Opaque — you have no say who arrives | Auto-dispatched blindly to nearest car |
| Specialized Handling | ✓ Multi-floor help, stairs, 1-3 helpers available | Curbside drop-off only | Drivers often refuse heavy/bulky items |
| Driver Earnings | ✓ Drivers keep 85%+ of the fare | Drivers get low hourly wages | 25-35% high platform deductions |
| Handover Security | ✓ 2-stage OTP verification PINs at pickup & drop-off | Paper sign-off or left on doorstep | No chain of custody guarantee |