Trust & Security

Safety & Delivery Protection

From DBS vetting to two-stage OTP handoffs, CareMov is engineered to provide peace of mind across every mile of London.

Identity & Right-to-Work Vetting

Every driver must submit a valid UK driving licence, proof of residency, and right-to-work documentation. No driver is allowed onto the CareMov network without manual review.

Goods In Transit & Courier Insurance

All motorized couriers are checked for active Hire & Reward (courier) insurance and goods in transit coverage, protecting your property throughout transit.

Stripe Escrow Payment Protection

Customer payments are held securely in escrow when booking. Money is only transferred to the driver when the recipient confirms the handoff, preventing fraud.

2-Stage Handover OTP PIN Verification

Customers and recipients receive secret 4-digit PINs. The driver must physically input the collection and delivery PINs to mark the job complete.

Live Tracking & Route Transparency

Once your driver is en route, you can see live status updates. No mystery delivery windows — you know when your driver is arriving.

Two-Way Verified Ratings & Reviews

After each completed delivery, customers rate the driver. Drivers who fail to maintain high standards are promptly investigated and suspended.

Experience London's safest delivery marketplace

Post your delivery request in minutes and choose from vetted, verified independent drivers.

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